IP Camera Troubleshooting

IP Camera Troubleshooting

IP PTZ Menu Controls
PTZ Menu Here you can view direction keys, speed, zoom, focus, iris, preset, tour, pan, scan, pattern, aux on, off and PTZ setup button....
Mon, 10 Oct, 2016 at 3:51 PM
"Failed to Save Device Configuration"
Solution: First restore default device, then reconfigure.
Mon, 10 Oct, 2016 at 3:51 PM
Config Info Mismatched
Config info is mismatched with real situation after IPC working for a while. Refresh the interface. It is caused due to the modification of IPC confi...
Mon, 10 Oct, 2016 at 3:52 PM
Black Edge in Live Feed After Firmware Update
Eliminate IPC configuration or restore factory default after upgrading program. Upgraded program is not corresponding to the IPC model, re-upgrade co...
Mon, 10 Oct, 2016 at 3:52 PM
The video window of control installation displays “ ” when I log in the IPC.
IE permission setting is not correct, add IPC IP as trusted sites. Set IE “Internet Option > Security > Custom Level > Active X control and ...
Mon, 10 Oct, 2016 at 3:53 PM
What if Network Upgrade Fails?
Log in again to check if upgrade is successful, because sometimes the progress bar doesn’t show feedback in time due to the network environment. Chec...
Mon, 10 Oct, 2016 at 3:53 PM
My IP Camera is Off Line from Time to Time
Check if the network environment is good and the network cable hole plug of IPC end is loose. Check if there is IP conflict. Check if the device is...
Mon, 10 Oct, 2016 at 3:54 PM
Multiple Camera Output is Working, Blank Video During Single Camera Output
After I connected to the IP channel, there multiple*window output is OK, but there is no one*window output. There are following possibilities: Chec...
Mon, 10 Oct, 2016 at 3:54 PM
Single Camera Output is Working, Blank Video During Multiple Window Output
After I connected to the IP channel, there one*window output is OK, but there is no multiple*window output. There are following possibilities: Chec...
Mon, 10 Oct, 2016 at 3:55 PM
How to change Default IP Address from 192.168.1.108
Pre-Requisites Windows Computer to use Config tool Wired or wireless connection to the router or switch Powered IPcamera 1. Download and inst...
Mon, 10 Oct, 2016 at 3:55 PM