System can not detect hard disk.

There are following possibilities:

  • HDD is broken.
  • HDD ribbon is damaged.
  • HDD cable connection is loose.
  • Main board SATA port is broken.
  • HDD is not compatible.
  • Insufficient power.


  • Reboot Device.
  • Disconnect the hard drive from the device, then boot it up with the HDD disconnected. If there are no errors when booting without a hard drive, then the hard drive is most likely the problem and needs to be replaced.
  • Format HDD.
  • Check HDD compatibility.
  • Check HDD cables and if connections are secure.
  • If SATA port is broken try another SATA port.
  • Reset to device to factory settings.
  • Make sure you have the correct power cable for the Device.
  • Replace HDD.
  • Open Casing and check jumper settings